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Business English

12 application lessons · Study draft · Independent review pending

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Review edition, not a complete qualification course. These are existing study and application materials. General knowledge is public; promotion and company-specific staff training stay in the separate employee workspace. The earlier full Academy reader and its prerequisites are not bundled here. Independent subject review and observed learner assessment remain pending. High-stakes topics are awareness and desk study, not instructions or authorization for unsupervised real-world practice. References to internal seats or certificates describe concepts, not features or credentials issued by this app. Use examples as bounded practice, not authority for consequential work.

Twelve functional intermediate reading, writing and supported discussion lessons. German support is included. Builds on the existing 30 fuller English lessons without replacing them; observed proficiency remains unassessed.

Existing four English foundations, 12-unit Business English course and general-English Actions, Connecting Ideas and Comparing Options sequences. Use these for grammar remediation rather than skipping gaps.

Essentials · Business English

Extra section: core concepts and vocabulary. Continue into the regular coursework below.

What you need to understand

Starter expressions: greeting: Hello; thanks: Thank you; affirmative model: Yes; negative model: No. Name introduction: My name is Maya.

English generally requires a subject in a full statement. Use My name is followed by a name. In workplace contact, confirm names and the requested action rather than assuming understanding.

Read the model, cover it and reconstruct the greeting/name exchange. Written recognition is the first checkpoint. Pronunciation, listening and natural register need a suitable speaker/resource; author-written phrase models remain open to fluent review.

Three terms to recognizeThree terms to recognize1clarificationchecking the intended meaning2registerlanguage suited to the relationship and setting3handoffpassing accurate facts and next actions to another person
1clarification

checking the intended meaning

2register

language suited to the relationship and setting

3handoff

passing accurate facts and next actions to another person

Use the terms in a case

Fictional exchange: speaker A gives the greeting Hello, then My name is Maya. Speaker B acknowledges with Thank you. The exercise checks greeting and identity; it does not prove comprehension of an unfamiliar spoken conversation.

Target: Recognize a greeting thanks and a name introduction.

Learning mode: written starter plus source-supported oral follow-on

Executive Accelerator · Business English

Extra section: urgent orientation, key-term recognition and reusable quick reference over a 24–72-hour study window.

For an important live exchange you cannot reliably understand, obtain appropriate language support. A 24–72-hour orientation can teach useful terms; it does not establish fluency, interpreting ability or pronunciation accuracy.

Your 24–72-hour study routeYour 24–72-hour study route10–24 hours · recognizeLearn the terms below. Explain this target in plain language:Recognize a greeting thanks and a name introduction.224–48 hours · applyWork through the supplied example. Then complete this next step:Study a suitable beginner audio/model and practice privately.348–72 hours · explainAnswer the three quick checks without looking. Explain a changedcase and use the regular course to repair gaps. Next: Use theexisting course or linked beginner resource for numbers andsimple questions.
10–24 hours · recognize

Learn the terms below. Explain this target in plain language: Recognize a greeting thanks and a name introduction.

224–48 hours · apply

Work through the supplied example. Then complete this next step: Study a suitable beginner audio/model and practice privately.

348–72 hours · explain

Answer the three quick checks without looking. Explain a changed case and use the regular course to repair gaps. Next: Use the existing course or linked beginner resource for numbers and simple questions.

Quick decision cards

CHECK 1Identify the greeting from this lesson.

Hello

CHECK 2Identify the expression for thanks.

Thank you

CHECK 3What is the displayed name-introduction model?

My name is Maya.

Key-term lookup

Term / patternPlain meaning
clarificationchecking the intended meaning
registerlanguage suited to the relationship and setting
handoffpassing accurate facts and next actions to another person
proposedsuggested, not yet agreed
Where is the entrance?direct question
was checkingongoing background action
said thatreports a statement
Maya checks the form.active, owner named
If it is free, we will request it.open future condition
You reported that...attribute a claim
proposedsuggested for consideration
8 out of 10numerator and denominator
becausereason
bekommen → receive/getIch habe die Nachricht bekommen.
Current positionwhat is established now

Before you act: one-minute handoff

Fill this with fictional practice facts or keep real information in your own approved private record. This reader does not save or send your entries.

Go deeper

  • Copy the displayed script accurately.
  • Study a suitable beginner audio/model and practice privately.
  • Use the existing course or linked beginner resource for numbers and simple questions.

Open the new regular lesson sequence

Reference and review status

Author-created starter; independent qualified review and learner pilot not completed Earlier source-access limitations remain recorded in the Academy packet; a listed link is not proof of independent validation.

Listen, speak and respond

Connected listening, repair, spoken interaction and short briefings using original fictional cases.

1 · ListenTry without the transcript.
2 · ExplainState meaning and key details.
3 · RespondAnswer a changed-case question.
A changed meeting

Delivered synthetic English recording, generated locally with Flite. Not a human pronunciation model; independent audio review pending.

Transcript · open after listening

Yesterday we agreed to meet at the north entrance at nine thirty. This morning Jo found a notice saying that entrance would be closed until noon. The meeting has not been cancelled. We will meet at the west reception desk at nine forty five instead. Bring your identification and the updated equipment list. Maya has received the change, but Luis has not confirmed it. Please ask him to repeat the new location and time. Forwarding a message does not prove that it has been understood.

  1. What is the main change?
    Check answer

    The meeting location and time changed.

  2. Where and when is the meeting now?
    Check answer

    West reception, 9:45.

  3. What has not changed?
    Check answer

    The meeting is still happening.

  4. What remains unconfirmed?
    Check answer

    Whether Luis understands/has received the change.

Speaking task

You coordinate the meeting. Your partner has the old message. Explain the change without suggesting cancellation; ask for a read-back. The partner must ask one clarification question.

Model response

The meeting is still happening, but we will meet at west reception at nine forty five. Please bring your identification and the updated list. Could you repeat the location and time so I can check that my message was clear?

Change the situation

Repeat the exchange after your partner changes one relevant fact. State the correction, ask a follow-up question and confirm the new agreement. Do not simply reread the model.

A delayed delivery

Delivered synthetic English recording, generated locally with Flite. Not a human pronunciation model; independent audio review pending.

Transcript · open after listening

A customer ordered six monitoring kits for a Friday training event. Four have arrived and passed the receiving checks. The other two are delayed. The supplier expects an update tomorrow but has not guaranteed delivery before Friday. The trainer can reorganize the exercises so participants share four kits. The customer asks whether all six will definitely be ready. Explain the confirmed situation and the available option. A useful answer should acknowledge the limitation and ask whether the revised arrangement meets the customer’s needs.

  1. How many kits are confirmed usable?
    Check answer

    Four.

  2. What does tomorrow promise?
    Check answer

    An expected update, not guaranteed delivery.

  3. What alternative exists?
    Check answer

    Reorganize the exercises around four shared kits.

  4. Can all six be promised for Friday?
    Check answer

    No.

Speaking task

Partner A is the customer and needs a clear decision today. Partner B explains the available option and its limits. Change roles after the customer adds a new requirement.

Model response

Four kits have passed our checks. The remaining two are delayed, and we do not yet have a confirmed arrival date. We can run revised exercises using four shared kits. Would that arrangement work for your group?

Change the situation

Repeat the exchange after your partner changes one relevant fact. State the correction, ask a follow-up question and confirm the new agreement. Do not simply reread the model.

Evidence at the pond

Delivered synthetic English recording, generated locally with Flite. Not a human pronunciation model; independent audio review pending.

Transcript · open after listening

On Monday two volunteers photographed floating litter near the eastern bank of a pond. They recorded the time and location but collected no water samples. On Tuesday an online post claimed that a nearby workshop had poisoned the water. The photographs do not identify the material, its source or its effect on water quality. The field lead wants an accurate note. Report the observation, separate the untested explanation, and identify what information would be needed before making a stronger claim.

  1. What was directly observed?
    Check answer

    Floating litter near the east bank.

  2. Were water samples collected?
    Check answer

    No.

  3. Is the workshop’s responsibility established?
    Check answer

    No.

  4. Name a missing fact.
    Check answer

    Material identity, source or water-quality effect.

Speaking task

Give a one-minute public briefing. Your partner asks whether the workshop caused it. Answer with evidence and uncertainty, then propose an authorized information-gathering step.

Model response

We observed floating litter near the east bank on Monday and recorded its location. We have not established its source or effect on water quality. The online explanation is unverified. Further authorized assessment is needed before attributing a cause.

Change the situation

Repeat the exchange after your partner changes one relevant fact. State the correction, ask a follow-up question and confirm the new agreement. Do not simply reread the model.

Useful feedback

Delivered synthetic English recording, generated locally with Flite. Not a human pronunciation model; independent audio review pending.

Transcript · open after listening

Nia’s report contains all the requested measurements, but two figures use different units and one caption omits the sampling date. A colleague calls the report useless. Nia asks which parts need correction. The colleague identifies the two figures and the caption, then explains how those issues make comparison difficult. They agree that Nia will standardize the units and add the date before a second reader checks the revision. Their agreement concerns those specific changes, not an unsupported judgment about Nia’s ability.

  1. What is already present?
    Check answer

    All requested measurements.

  2. Which three items need correction?
    Check answer

    Two figures and one caption.

  3. What is the agreed revision?
    Check answer

    Standardize units and add the sampling date.

  4. How is the result checked?
    Check answer

    A second reader checks the revision.

Speaking task

Give precise feedback, ask for the other person’s interpretation, and agree on a revision and check. In the second round, the partner disagrees with one proposed change.

Model response

The measurements are present. Could we make the units consistent in these two figures and add the sampling date to this caption? That would make the comparison easier to follow. After your revision, let’s ask a second reader to check those points.

Change the situation

Repeat the exchange after your partner changes one relevant fact. State the correction, ask a follow-up question and confirm the new agreement. Do not simply reread the model.

Additional source practice

British Council B1 listening — Use one complete B1 recording and its source transcript/exercises. It is separate from the original Academy cases.

Speaking review

Use the published scenarios for practice. For an independent check, a qualified reviewer must supply a new, comparable source and changed situation. Record feedback on meaning, interaction, organization and intelligibility. No learner score has been assigned.

Application sequence

Retained written intermediate path; independent review remains pending.

Read the whole message before replying

Extract purpose, facts, requests and uncertainty from a longer message.

Begin with the sender’s purpose, then mark each sentence as background, current fact, request or open question. A grammatically correct reply can still be wrong if it answers the wrong request. Read dates and negatives twice. German support: angekündigt means announced; bestätigt means confirmed. Neither a proposal nor an unanswered request is a confirmation.

After reading, summarize in one sentence without copying every detail. Then create a three-part reply: acknowledge the relevant facts, answer what you can, and ask for the missing information. Use concrete nouns when it is unclear what it or they refers to. Do not give a promise solely to make the reply sound helpful.

proposedsuggested, not yet agreed
confirmedexplicitly established for this case
by Fridayno later than Friday
on Fridayduring Friday
noch offenstill unresolved

Worked case

Fictional email, Monday 12 October: We have reserved the small room for Thursday at 14:00. It seats eight. Nine people have requested places, but only seven have confirmed. Please tell me by Tuesday whether to request the larger room. Its availability is unknown. We can keep the small room while we ask. Do not change the invitations until I approve the room change. — Lina

Open the explanation

The present reservation is the small room. Nine requests do not mean nine confirmed attendees. Tuesday is the decision deadline; Thursday is the event day. A useful reply asks whether the two unconfirmed people can confirm before Tuesday and states that invitations will wait for approval.

Check your understanding

  1. Which room is currently reserved?
    Check answer

    The small room.

  2. How many people are confirmed?
    Check answer

    Seven.

  3. When is the reply due?
    Check answer

    By Tuesday.

  4. Is the larger room available?
    Check answer

    Unknown.

  5. Can invitations be changed immediately?
    Check answer

    No; Lina requires approval first.

  6. Write a faithful one-sentence summary.
    Check answer

    Seven people are confirmed for Thursday’s small-room event, and Lina needs a decision by Tuesday about requesting a larger room.

Apply it to a new situation

Reply in 90–120 words. Change the confirmed number to nine and the small-room capacity to eight; explain the conflict while preserving the approval step.

Clarify politely without hiding the question

Use indirect questions while keeping the requested information precise.

An indirect question uses statement order after its opening: Could you tell me where the room is? The direct question Where is the room? changes order inside the longer sentence. With yes/no information, if or whether can introduce the question: Could you confirm whether the booking is final? German support: Ich möchte wissen, ob... maps naturally to I would like to know whether..., not a word-for-word main-clause question.

Politeness should not bury the request. Put the key question early, name the exact date or file and explain why it matters only if that helps. One question at a time is often clearer in a live exchange. Repeat the answer in your own words and let the other person correct you.

Where is the entrance?direct question
Could you tell me where the entrance is?indirect question
Could you confirm whether it is approved?yes/no clarification
Do you mean... ?meaning check

Worked case

A: The second entrance will be open. B: Could you tell me which side of the building you mean? A: The east side, beside the garden. B: So we should use the east entrance by the garden, correct? A: Yes. The north entrance will remain closed.

Open the explanation

B does not merely repeat second entrance, which was ambiguous. The landmark and direction identify the destination. The final confirmation resolves the ambiguity, while the closed north entrance remains a separate fact.

Check your understanding

  1. Repair Could you tell me where is the office?
    Check answer

    Could you tell me where the office is?

  2. Ask whether a booking is final.
    Check answer

    Could you confirm whether the booking is final?

  3. Which entrance is open?
    Check answer

    The east entrance beside the garden.

  4. Which remains closed?
    Check answer

    The north entrance.

  5. Why was second entrance insufficient?
    Check answer

    It did not establish which side or reference point.

  6. Translate Ich möchte wissen, ob der Termin bestätigt ist.
    Check answer

    I would like to know whether the appointment is confirmed.

Apply it to a new situation

Create an eight-turn exchange about two files with similar names. Clarify the version, date and owner, then read the instruction back.

Retell an incident without inventing its cause

Separate sequence, background and inference in a past account.

Use simple past for the event sequence and past continuous for a background action when the contrast is useful. Use past perfect to make an earlier past event explicit when order would otherwise be unclear. Tense choice supports the account; it is not a substitute for timestamps. German support: Das war schon passiert means it had already happened relative to a later past reference point.

An incident account should say what was observed, by whom and when. Before and after establish time; because claims a reason. A later failure does not prove that the last person who touched a system caused it. Mark an inference with may or might and explain what further evidence is needed. This is ordinary communication practice, not a finding about a real employee.

was checkingongoing background action
had already leftearlier than another past event
aftersequence
becausereason/cause claim
may haveuncertain past possibility

Worked case

At 09:05, Asha was checking the attendance list. The room lights went out at 09:07. Tomas had left at 09:00. Asha reported the outage at 09:09. The desk log does not give a cause. Another worker later said a breaker might have tripped; nobody had checked it at the time of the report.

Open the explanation

A faithful account orders four known times and attributes the unverified suggestion. It does not say Tomas caused the outage or that the breaker was definitely responsible. The earlier departure can be expressed with had left.

Check your understanding

  1. What was Asha doing before the outage?
    Check answer

    Checking attendance.

  2. Had Tomas left before the lights went out?
    Check answer

    Yes, at 09:00.

  3. What time was the report made?
    Check answer

    09:09.

  4. Is the breaker explanation confirmed?
    Check answer

    No.

  5. Write a sentence using past perfect.
    Check answer

    Tomas had left before the lights went out.

  6. Replace The breaker caused it with an evidence-faithful statement.
    Check answer

    A worker suggested that a breaker might have tripped, but the cause had not been checked.

Apply it to a new situation

Write 120 words from a changed log: list check 10:10, departure 10:12, outage 10:15 and report 10:20. Include one unknown and no unsupported blame.

Report what someone said

Preserve speaker, time and uncertainty in an indirect report.

Reported speech represents another person’s message. After a past reporting verb, backshift is common: am becomes was, will becomes would. Pronouns and time words must match the reporting situation. Backshift is not obligatory in every still-true statement; the aim is faithful meaning. German support: Sie sagte, dass... is often She said that..., but English does not use German final-verb order.

Keep the original strength of the statement. Might is not will, asked is not ordered, and said is not proved. Date an important report rather than leaving tomorrow ambiguous. Distinguish your observation from the speaker’s claim.

said thatreports a statement
told me thatnames the recipient
mightpossibility
wouldoften reported will
the following dayrelative to a past speaking day

Worked case

On Monday, Lina told Omar: I will check the room tomorrow. It might be available, but I have not confirmed it. On Wednesday, Omar writes a summary. No later message is supplied.

Open the explanation

Omar can write: On Monday, Lina said she would check the room on Tuesday. She said it might be available, but she had not confirmed it. This preserves the original plan and uncertainty. It does not establish what happened on Tuesday.

Check your understanding

  1. What day did Lina plan to check?
    Check answer

    Tuesday.

  2. What day is Omar summarizing?
    Check answer

    Wednesday.

  3. Can Omar report the room as confirmed?
    Check answer

    No.

  4. Report I will check using Lina said.
    Check answer

    Lina said she would check.

  5. Why use Tuesday instead of tomorrow?
    Check answer

    The reporting day has changed.

  6. Repair Lina said me it was ready.
    Check answer

    Lina told me it was ready. / Lina said it was ready.

Apply it to a new situation

Report two fictional messages sent on different days. Include a later correction and make clear which statement it replaces.

Explain a process and name responsibility

Use active and passive forms without losing who must act.

The passive combines an appropriate form of be with a past participle: the form is checked, was checked, or has been checked. It is useful when the process or result matters more than the actor. An active sentence often makes ownership clearer: Maya checks the form. German support: wird geprüft describes a passive process; will be checked is future passive, not a translation of every wird.

In instructions, name an owner wherever a reader needs to act. The form must be sent is incomplete if nobody knows who sends it, where it goes or by when. Separate a required action from a completed action. Must be checked does not mean has been checked.

Maya checks the form.active, owner named
The form is checked by Maya.present passive
The form was checked.past event
The form must be checked.requirement
The form has been checked.completed check with present relevance

Worked case

Fictional procedure: A learner submits a draft to the coordinator. The coordinator checks the name and date. A reviewer checks the content. The coordinator then returns comments. Current status: the draft was submitted and the name was checked; content review is still pending.

Open the explanation

You may say the name has been checked. You cannot say the draft has been approved. The reviewer owns the pending content check, and the coordinator owns returning the comments afterward.

Check your understanding

  1. Who checks the content?
    Check answer

    The reviewer.

  2. Which check is complete?
    Check answer

    The name check.

  3. Is content approval established?
    Check answer

    No.

  4. Make Maya checks the form passive.
    Check answer

    The form is checked by Maya.

  5. What does must be checked mean?
    Check answer

    A requirement, not proof of completion.

  6. Write the next action with an owner.
    Check answer

    The reviewer needs to check the content.

Apply it to a new situation

Write a five-step process for returning borrowed classroom books. Use both voices and name the person responsible for every action. Add a status note with one unfinished step.

Discuss options and conditional plans

Recommend an option and preserve the condition that makes it viable.

A likely future condition commonly uses if plus present with a future result: If the room is free, we will book it. A hypothetical option commonly uses if plus past with would: If we had a larger room, we would invite everyone. The past form in the second pattern can express distance from reality rather than a past event. German support: Wenn wir mehr Zeit hätten... corresponds to If we had more time... .

A recommendation should show the criterion, evidence and trade-off. Could signals possibility; should can recommend. Neither creates actual authority to book or spend. If a prerequisite fails, state the fallback rather than repeating the preferred plan as though nothing changed.

If it is free, we will request it.open future condition
If we had more time, we would revise it.hypothetical alternative
We should check the cost.recommendation
We could meet online.possible option

Worked case

Two fictional rooms: A costs 40 tokens, seats eight and is confirmed free. B costs 55, seats twelve and is not confirmed free. Ten people are confirmed. The budget is 60. A remote session costs zero and supports ten, but one participant needs help connecting.

Open the explanation

A is within budget but lacks capacity. B meets cost/capacity requirements only if availability is confirmed. Remote participation is a fallback with an access task. A justified recommendation names the unresolved condition.

Check your understanding

  1. Which room cannot seat all confirmed people?
    Check answer

    A.

  2. What remains unknown about B?
    Check answer

    Availability.

  3. Is B within the stated budget?
    Check answer

    Yes.

  4. Write a conditional recommendation.
    Check answer

    If B is available, we should request it.

  5. What support does the remote option need?
    Check answer

    Connection help for one participant.

  6. Translate Wenn wir mehr Platz hätten, würden wir alle einladen.
    Check answer

    If we had more space, we would invite everyone.

Apply it to a new situation

Change the budget to 50 and the participant count to twelve. Write a recommendation with two alternatives and one follow-up question. Do not erase the budget constraint.

Handle a complaint with a useful response

Acknowledge the problem, investigate facts and make only supported commitments.

A useful complaint response names the problem the person reported, without implying that you have verified every claim. I understand that the link did not open acknowledges the report. I have checked the permissions states an action only if it actually occurred. Avoid stock apologies that never address the issue. German support: eine Rückmeldung is feedback or a response, not necessarily a refund.

Offer a next step with an owner and a realistic update time. When you lack authority to promise a refund, say who can review the request. Keep personal details out of broad copied messages. These fictional cases practice communication; they do not adopt a company compensation policy.

You reported that...attribute a claim
I will check...a personal commitment to investigate
I can request a review.limited authority
I cannot confirm that yet.clear uncertainty
an update by...deadline for information

Worked case

A learner says a file opened yesterday but now shows an access error. You have not inspected the account or file. You can ask which signed-in account was used, verify the correct link and refer unresolved access to the owner. You cannot promise that access will work in five minutes.

Open the explanation

Possible reply: Thanks for describing the problem. Could you confirm which account you are using and send the file link? I will check those details and ask the owner to review access if needed. I will update you by 15:00, even if the issue is still unresolved.

Check your understanding

  1. Has the cause been established?
    Check answer

    No.

  2. What two details can be requested?
    Check answer

    The signed-in account and exact file link.

  3. Can you promise a five-minute fix?
    Check answer

    No evidence supports that promise.

  4. What is the difference between an update and a fix?
    Check answer

    An update reports progress; it does not guarantee resolution.

  5. Should you request the learner’s password?
    Check answer

    No.

  6. Translate Ich kann eine Prüfung anfordern.
    Check answer

    I can request a review.

Apply it to a new situation

Write a 120-word reply to a delayed fictional order. The only known facts are a submitted request and missing confirmation. Include a useful question, an owner and an update time; do not invent a shipment.

Lead and record a short meeting

Separate discussion, decision and action in clear English.

An agenda gives the question to resolve; minutes preserve the decision and assigned work. A suggestion is not a decision until the group or authorized person agrees. Use verbs that reveal status: proposed, agreed, assigned and deferred. German support: ein Protokoll can be meeting minutes; an English protocol is usually a procedure or convention.

For every action record a verb, owner, due time and condition. Name unresolved issues separately. In a meeting, use a short summary check: Have I understood correctly that...? If participants disagree, repair the record before treating it as final.

proposedsuggested for consideration
agreedaccepted in this case
deferredleft for later
action ownerperson responsible
minutesmeeting record

Worked case

Fictional meeting: Ana proposes Friday training. Ben notes that the trainer has not confirmed. The group agrees to ask the trainer before announcing a date. Ana will ask by Wednesday noon. Jo will draft an invitation, but it must not be sent until the trainer and date are confirmed.

Open the explanation

The decision is to obtain confirmation, not to hold Friday training. Ana owns the confirmation request; Jo owns a draft. The sending condition belongs in the action record, not hidden in a footnote.

Check your understanding

  1. Is Friday approved?
    Check answer

    No.

  2. What did the group agree?
    Check answer

    Ask the trainer before announcing a date.

  3. Who contacts the trainer?
    Check answer

    Ana.

  4. When is that action due?
    Check answer

    Wednesday noon.

  5. Can Jo send immediately?
    Check answer

    No; trainer and date must be confirmed.

  6. Write one accurate action item.
    Check answer

    Ana: ask the trainer to confirm availability by Wednesday noon.

Apply it to a new situation

Write 100-word minutes from a role-play with three proposals, one decision and two deferred questions. Have a partner identify the actions without hearing the meeting.

Read quantities, trends and qualified claims

Describe a small dataset without overstating what it proves.

Name the measure, period and denominator. Eight out of ten replies is a reply rate of 80%; it does not mean eight out of all customers. Percentage-point change and percentage change differ: from 20% to 30% is ten percentage points, or a 50% relative increase. German support: aktuell generally means current, while actual means real or factual.

A small observational dataset can show a change without proving its cause. Say the rate rose during the period, then identify the missing comparison or changed sampling. Avoid more successful unless you define success. Round consistently and keep totals visible so a reader can check your arithmetic.

8 out of 10numerator and denominator
percentage pointsdifference between percentages
increased byamount of change
increased tonew total
current / actualpresent / real

Worked case

Fictional training emails: Week A, 20 sent and 4 replies. Week B, 20 sent and 6 replies. The subject line changed, but the recipients also changed. There is no randomized comparison. No record of attendance is supplied.

Open the explanation

Reply rate rose from 20% to 30%: ten percentage points or 50% relative. The data do not prove that the subject line caused the change, and replies cannot be substituted for attendance.

Check your understanding

  1. What is Week A’s reply rate?
    Check answer

    20%.

  2. What is Week B’s?
    Check answer

    30%.

  3. What is the percentage-point change?
    Check answer

    10 percentage points.

  4. What is the relative increase?
    Check answer

    50%.

  5. Is subject-line causation proved?
    Check answer

    No; the recipient group changed too.

  6. Translate die aktuellen Zahlen.
    Check answer

    The current figures.

Apply it to a new situation

Write a 100-word evidence summary for 30 sent/9 replies and then 40 sent/10 replies. Explain that reply count rose while reply rate fell from 30% to 25%.

Build a persuasive paragraph

Support a recommendation with evidence and a meaningful limitation.

A practical paragraph can make one claim, supply evidence, explain why it matters and acknowledge a limitation. A connector helps only if the ideas have the relationship it signals. However introduces a contrast; therefore presents a conclusion supported by what precedes it. German support: deshalb can be therefore or for that reason, but not every sentence needs a formal connector.

Address the strongest relevant objection rather than dismissing it. A good recommendation can remain conditional. Avoid adding unsupported statistics to make the argument look stronger. Revise long noun strings into actions people can understand.

becausereason
howevercontrast
thereforesupported conclusion
provided thatcondition
the main limitationimportant boundary

Worked case

Fictional evidence: a small-group practice session costs 20 tokens and has six places. A large lecture costs 15 and has twenty places. Five employees need hands-on practice; a sixth may join. The lecturer does not offer individual practice. The small-group instructor’s availability remains unconfirmed.

Open the explanation

An argument for the small group can use the employees’ practical goal and six-place capacity. It must mention availability and the extra five-token cost. Cheaper alone is not a sufficient argument for a format that misses the learning objective.

Check your understanding

  1. Which format supplies hands-on practice?
    Check answer

    The small group.

  2. How many confirmed employees need it?
    Check answer

    Five.

  3. What is the cost difference?
    Check answer

    Five tokens.

  4. What condition remains open?
    Check answer

    Instructor availability.

  5. Use however in an accurate contrast.
    Check answer

    The small group meets the practical goal; however, the instructor is not yet confirmed.

  6. Name an unsupported claim to avoid.
    Check answer

    For example, claiming the small group guarantees everyone will pass.

Apply it to a new situation

Write 140–170 words recommending a format, then write a fair 60-word objection. Revise the recommendation to respond to the objection without changing the facts.

Translate meaning and manage register

Avoid literal German transfer and choose a suitable level of formality.

Translation begins with what the speaker means in context. Bekommen is receive/get, not become; eventuell is possibly, not eventually; sensibel is sensitive, not sensible. Learn these as contrasts inside sentences, not isolated warnings. I become an email means something very different from I receive an email.

Register changes wording, not truth. A formal email may say Could you confirm receipt? while an informal team message says Did you get it? Both can ask the same question. Do not turn a tentative German statement into a confident English commitment. Keep dates, conditions and the speaker’s authority intact.

bekommen → receive/getIch habe die Nachricht bekommen.
eventuell → possibly/perhapsa possibility
eventually → schließlich/letztendlichafter time or a process
sensibel → sensitiveeasily affected / requiring care
sensible → vernünftigreasonable

Worked case

German source: Ich habe die Nachricht bekommen. Eventuell können wir am Freitag beginnen, aber die Freigabe fehlt noch. Bitte bestätigen Sie bis Donnerstag den Termin. The source proposes Friday and requests confirmation; it does not approve the start.

Open the explanation

Faithful English: I received the message. We may be able to start on Friday, but approval is still outstanding. Please confirm the date by Thursday. A shorter team version may use got, but must keep may and the missing approval.

Check your understanding

  1. Translate bekommen in the source.
    Check answer

    received / got

  2. Translate eventuell.
    Check answer

    possibly / may

  3. Is Friday confirmed?
    Check answer

    No.

  4. What is due by Thursday?
    Check answer

    Confirmation of the date.

  5. Repair I became your email.
    Check answer

    I received/got your email.

  6. Give a less formal equivalent of Could you confirm receipt?
    Check answer

    Did you get it? / Can you let me know you received it?

Apply it to a new situation

Translate a new fictional German note using eventuell, bekommen and noch nicht bestätigt. Produce a formal email and informal team version with identical factual meaning.

Independent briefing and change of plan

Integrate reading, speaking preparation and a concise written recommendation.

A briefing should let another person act without reading all your notes. Start with the purpose, then the current position, the decision needed and the next step. Use a small fact table before drafting. Check every number and separate confirmed, proposed and unknown details.

For an intermediate performance, the learner should produce connected language and respond to an unexpected but related question. A rehearsed paragraph alone is not enough evidence of interactive speaking. Use the written case first, then have a partner change one condition. Record assistance honestly and assess the revised answer separately.

Current positionwhat is established now
Decision neededwhat remains to choose
Main constraintthe limiting fact
Next stepowner plus action/time

Worked case

Final fictional case: twelve staff need a 60-minute practice session next week. Room A seats ten, costs 30 and is available Tuesday. Room B seats fourteen, costs 45 and may be available Wednesday; confirmation is due Monday at 12:00. Budget is 50. The trainer is free Wednesday only. An online room is available Wednesday at no cost, but two staff need connection practice. The director has approved neither format.

Open the explanation

Room A fails both capacity and trainer timing. B fits capacity, cost and timing but still needs room confirmation and director approval. Online fits those constraints if connection support succeeds and approval is given. A sound briefing recommends a conditional primary plan and a specific fallback.

Check your understanding

  1. Why does A fail?
    Check answer

    Insufficient capacity and trainer unavailable Tuesday.

  2. How much budget remains with B?
    Check answer

    Five tokens.

  3. What is B’s confirmation deadline?
    Check answer

    Monday at 12:00.

  4. Does trainer availability equal director approval?
    Check answer

    No.

  5. What does the online fallback require?
    Check answer

    Connection support for two staff and director approval.

  6. Write the central decision question.
    Check answer

    Should we use B if it is confirmed, or approve the online fallback with connection support?

Apply it to a new situation

Write a 180-word briefing and give a three-minute spoken version to a competent partner. Then change B’s price to 60 and one employee’s connection to unavailable: revise the recommendation and identify the new information needed. Use the shared rubric; no automatic CEFR award.

Application assessment and review

Use the final transfer task in this retained path as a practice capstone. For an independent check, a qualified reviewer should supply a new comparable case and evaluate accuracy, reasoning, adaptation and communication. Published answers are practice aids; no learner result or external credential is implied.

Sources and review limits

{'EN-WR': 'Original Academy communication cases and keys; task design informed by British Council B1 writing, https://learnenglish.britishcouncil.org/free-resources/writing/b1 (checked 2026-10-14).', 'EN-Q': 'British Council question forms and reported questions: https://learnenglish.britishcouncil.org/free-resources/grammar/a1-a2/question-forms and https://learnenglish.britishcouncil.org/free-resources/grammar/b1-b2/reported-speech-questions . Direct primary retrieval October 14, 2026; selected word-order check, not full independent language review.', 'EN-NARR': 'British Council: https://learnenglish.britishcouncil.org/free-resources/grammar/a1-a2/past-continuous-past-simple and https://learnenglish.britishcouncil.org/free-resources/grammar/english-grammar-reference/past-perfect . Direct primary retrieval October 14, 2026; original dated case.', 'EN-REP': 'https://learnenglish.britishcouncil.org/free-resources/grammar/b1-b2/reported-speech-statements (checked 2026-10-14).', 'EN-PASS': 'https://learnenglish.britishcouncil.org/free-resources/grammar/b1-b2/passives (checked 2026-10-14).', 'EN-COND': 'https://learnenglish.britishcouncil.org/free-resources/grammar/b1-b2/conditionals-zero-first-second (checked 2026-10-14).', 'EN-DATA': 'Original fictional data, arithmetic independently recomputed in build validation. No business outcome claim.', 'EN-LEX': 'Publisher dictionary checks October 14, 2026: https://dictionary.cambridge.org/us/dictionary/german-english/bekommen ; https://dictionary.cambridge.org/de/worterbuch/deutsch-englisch/eventuell ; https://www.larousse.com/en/dictionaries/german-english/sensibel/38452 ; https://www.larousse.com/en/dictionaries/german-english/aktuell/1253 . Primary indexed entries; no independent bilingual review.'}

Source links support study and selected author checks. A live page is not proof of lesson accuracy, independent review or available intermediate audio. Source-led and corpus-limited paths explicitly retain those gaps.

My practice notes

Use fictional examples. Stored on this browser only, with no account or cloud sync. Clearing browser data removes them.

External references open their publisher’s site. Their availability and accuracy have not been independently revalidated for this app release.